In this Privacy Notice, the principles regarding the processing of your personal data by Sabancı Digital Technology Services Inc. ("Perfx" and/or "Company"), located at "Küçük Çamlıca Mahallesi, Kısıklı Caddesi, No. 56, Üsküdar/Istanbul/Turkey" in accordance with the Law No. 6698 on the Protection of Personal Data ("Law") and related legislation are stated below.
Personal data within your identity and communication category may be processed for the purpose of conducting customer service activities to receive information, suggestions, and complaints, and responding to these requests, ensuring smooth utilization of the services provided by our Company, and for the improvement of our product and service diversity, by preparing and presenting various reports, analyses, and studies, provided that it does not harm your fundamental rights and freedoms.
Your personal data collected to enable you to benefit from the
customer service provided through the Contact Form section on our
website is collected through the digital form you fill out.
The processing of your personal data is based on the
legal basis of Article 5/2 (f) of the Law, which necessitates data
processing for the legitimate interests of the Company, provided
that it does not harm your fundamental rights and freedoms. You
are not requested to share any special category of personal data
in the relevant contact form. However, if you choose to share
special category of personal data upon your request, such data
will be processed based on the legal basis of explicit consent as
per Article 6 of the Law, in connection with the relevant process.
The purpose of processing personal data aligns with the purpose of data transfer. Our Company may transfer the collected personal data to institutions and organizations with which it collaborates, business partners, and suppliers, as well as anonymized personal data to Hacı Ömer Sabancı Holding A.Ş., group companies for necessary supervision and reporting purposes. Additionally, upon request, personal data may be transferred to official authorities and public authorities, and, subject to your explicit consent in accordance with the conditions specified in Article 9 of the Law, may be transferred abroad for the purpose of utilizing cloud computing technologies. Our Company acts in compliance with Articles 8 and 9 of the Law during the process of transferring your personal data and takes all necessary technical and administrative measures to protect your data as required.
In accordance with Article 11 of the Law, you have the right to:
a) learn whether your personal data is being processed or not, b)
If your personal data is being processed, request information
regarding such processing, c) learn the purpose of the processing
and whether it is being used in accordance with its purpose, d)
learn the recipients to whom your personal data has been
transferred domestically or abroad, e) request correction of your
personal data if it is incomplete or inaccurate, f) request the
deletion or destruction of your personal data within the framework
of the conditions stipulated in Article 7 of the Law, g) request
notification of the operations carried out to third parties to
whom your personal data has been transferred, pursuant to
paragraphs (e) and (f) above, h) object to the occurrence of a
result against you by analyzing your personal data exclusively
through automated systems, i) demand compensation for damages in
case you suffer any damages due to unlawful processing.
You can submit your requests for information and
application regarding the rights mentioned above to the Data
Controller in accordance with the principles and procedures
specified in the Regulation on Application Procedures and
Principles to the Data Controller. You can send your requests to
the address "Küçük Çamlıca Mahallesi, Kısıklı Caddesi, No. 56,
Üsküdar/Istanbul/Turkey" or via email to
sabancidijital.kvk@sabancidijital.hs03.kep.tr. We will ensure that your requests are appropriately addressed
and processed in accordance with the relevant regulations and
legal requirements.
Our company will conclude your
requests, depending on the nature of the request, as soon as
possible and no later than thirty days, with the first request
being free of charge. However, in subsequent requests related to
the same subject matter or if the processing of the initial
request requires additional costs, a fee may be charged. Our
company reserves the right to accept or reject the request and may
provide an explanation for the rejection in writing.
If the application, conducted following the
aforementioned procedure, is rejected, the response is deemed
insufficient, or if there is no response within the specified
period after the notification of the response, you have the right
to lodge a complaint with the Personal Data Protection Board
("Board") within sixty days at the latest from the date of
application, following the notification of the response. However,
the complaint cannot be lodged before exhausting the application
process.
The Board conducts necessary examinations in
cases where a complaint is lodged or upon learning of an alleged
violation falling within its jurisdiction. Upon receiving a
complaint, the Board examines the request and provides a response
to the relevant parties. If no response is provided within sixty
days from the date of the complaint, the request is considered
rejected. Following an examination conducted either upon complaint
or ex officio, if the existence of a violation is determined, the
Board decides on the measures to be taken by the data controller
to remedy the identified breaches of the law and notifies the
parties concerned. This decision must be implemented without delay
and at the latest within thirty days from the date of
notification. In cases where it is evident that irreparable harm
may occur or there is a clear violation of the law, the Board may
decide to halt the processing of data or the transfer of data
abroad.
We would like to express our gratitude for the
trust you place in us and assure you that your data is
meticulously protected within our company. Thank you for your
confidence.